Contact: Manager Zhu
Mobile: 15995133035(v) 13815803882 15995136009
Add: No.2 Zhuyuan Road, Hangji Industrial Park, Yangzhou City, Jiangsu Province
1, About the product picture:
Our product pictures are taken in kind, without any external software processing, to ensure that the pictures are the same as the real thing; However, under different light, different displays will cause color difference problems, if you need to order samples or tell the color card number;
2. About proofing:
We can provide proofing services for customers, but due to the working hours required in the proofing process, we need to appropriately charge the corresponding fees, and now the two parties have a cooperative relationship, the fees can be unconditionally refunded;
3. About sample cost:
If it is a regular product, we will provide relevant samples for the sincere customers, only the customers bear the Courier costs; If the product value is high or the number of samples is large, the customer needs to pay the sample fee, which can be deducted from the payment in the future cooperation.
4, about the time of making goods
If there are no special circumstances, the normal delivery time is 10 days from the date of receipt of deposit, special circumstances can be negotiated! New and old customers please order with us 15-20 days in advance to ensure our normal delivery;
5. About the delivery time:
Under normal circumstances, the delivery time is 7-10 days after receiving the deposit, and timely delivery is the priority of our shipment!
6. About the payment method:
Under the premise of ensuring the quality of the goods, we charge 30-50% of the contract amount or the value of the goods as a deposit. After the production of the goods, the customer needs to pay 70% of the balance in time, we can arrange the shipment. In the case of deposit or balance has been arranged, please inform us in time, so as not to delay the production and delivery time;
7. Mode of transportation
Can send express or logistics, commonly used express partners are: SF Express, STO, YTO, MSN, Huitong Express, daily Express, etc. Logistics partners are: Central Plains logistics, Want Want Intermodal transport and other logistics; When the buyer receives the goods, please confirm the quantity and whether the goods are damaged.
【 Related Matters 】
Do you only buy complete sets of your products?
A: No, you can buy a single product in the set, such as a toothbrush, soap, comb, any of the single products.
Would it be possible to see the actual samples of your company?
A: Of course. Our website product pictures are taken in kind, the company has a sample, you want to see the sample we can send free express (collect). If you need proof, charge the corresponding proof fee, the original proof fee will be returned after placing the order.
【 Can you design and produce products according to our requirements? 】
A: Yes, we have a professional designer here will give you carefully designed, the design is satisfied with you then order production!
What's the price advantage of your product?
A: Our company's business model is self-production and self-marketing. Advanced equipment, adequate personnel. And my company always adhere to the factory price sales, small profits and quick sales.
What are the quality advantages of your products?
A: Our company has been engaged in foreign trade business for a long time, both in product quality and service have rich experience. Every product of our company has passed the inspection and test of the quality inspection center (attached test report).
How long is the production cycle of your company's products?
Answer: After the payment of deposit, 7-10 days delivery! (In case of rush, please inform in advance)
【 Payment method 】
For the first cooperation, 30% deposit is required, the product is shipped after production is complete without problems, and the payment is paid before delivery.
【 Delivery method 】
1, express (including EMS, STO, SF, ZTO, YTO and other commercial express) : 1-3 days (Jiangsu, Zhejiang and Shanghai 1 day, 2 days outside the province)
2, logistics: 1-7 days (order quantity more choose logistics economical, Jiangsu, Zhejiang and Shanghai to the next day, outside the province according to different regions of freight time 2-7 days)
【 Return/Exchange Matter 】
As long as the purchased products are our problems are unconditionally returned, guaranteed, this is Yangzhou Owl travel supplies factory product quality confidence commitment, will not make you dissatisfied with our service, will not let you lose!
